Customers
Explain what the product does, what it costs, and what ownership covers. Keep privacy information accessible. Answer ordinary questions directly, and provide a useful way to ask for help.
A product meant for rest should not manufacture anxiety, demand attention, or turn private routines into an advertising asset.
Contributors and collaborators
Work begins with a clear problem and an honest description of the opportunity. Agree scope, responsibility, compensation and ownership before commitments are made.
Useful judgment matters. We welcome people who can improve the work, question an assumption and take responsibility for an outcome. An enquiry is not an obligation to provide unpaid speculative work.
Independent producers
The producer should understand the economics, the customer promise and the role of any distribution partner. Applying the Mercentive Method does not require buying our Platform or surrendering independence. Commercial commitments must be explicit.
People who help make a sale
A participant should know how a sale is attributed, how commissions are calculated, how refunds are handled, and when and how payment occurs. A recommendation must be honest and the commercial relationship disclosed.
Mercentive’s initial programme begins in Canada. Eligibility, commission and payment terms are agreed before participation.
Raise a question.
If our words or actions leave something unclear, tell us. We want to resolve the substance of the issue.
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